How can we help you?

Find answers to common questions or reach out to our support team.

📌 Frequently Asked Questions

How do I access my generated report after payment?
Once your payment via Stripe or PayPal is completed, you are automatically redirected back to your client portal. You can also log into your client portal anytime using the email and password you set during the onboarding steps.

How long are my reports stored?
To maintain user privacy and security, unlocked reports and data are securely managed under our automated retention policy. Make sure to download your report files or access them via your portal within active retention windows.

What payment methods do you support?
We support secure major credit and debit cards processed through Stripe, as well as fast express checkout through PayPal.

Can I get a refund if I am not satisfied?
Because our reports generate instant, custom AI-driven market intelligence tailored to your specific parameters, all digital sales are final. If you experience technical errors unlocking your report, please contact support below.

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